IT Business analyst - European Commission (FGIV, Brussels)

About this position

The summary below is published by European Commission on the official vacancy notice. Our own analysis — salary realism, comparable openings, career trajectory, language profile — follows further down the page.

Key responsibilities

According to the vacancy notice, the role centres on the following duties:

• Plan, prepare and coordinate communication around SUMMA releases, major changes, onboarding activities, training and other milestones
• Explain what is changing, why it is changing, its value and impact for users, and any action required from them
• Prepare or coordinate articles, newsletters, intranet content, presentations, promotional material, user stories and material for IT events
• Develop and animate the community of SUMMA Local Coordinators, coordinating regular exchanges, campaigns and activities
• Collect and synthesise feedback at community level and coordinate handover of detailed functional or technical issues
• Support strategic and high-level IT communication by preparing input, background material, drafts, presentations and other communication products
• Help translate complex technical, functional and organisational information into concise and audience-appropriate messages
• Contribute to communication on other Directorate IT initiatives such as artificial intelligence, digital transformation, data and analytics

Are you eligible?

Check these requirements from the notice before investing time in an application:

• Education: Tertiary degree of at least 3 years in Information Technology, Economics or Communication
• Experience: At least one year of professional experience in information and communication technologies or IT-related activities; at least one year of professional experience in education, training, learning or closely related user-enablement activities; relevant professional experience in communication, publication, content development, stakeholder engagement or user communication
• Languages: EU official language (C1), EU official language (B2)
• Key skills: Excellent writing and editing skills in English, Ability to understand technical and functional information and translate it into practical, audience-appropriate communication, Strong collaboration and interpersonal skills, Good organisational and coordination skills, Sound judgement, initiative, reliability and attention to quality, Good working knowledge of common digital collaboration and content-production tools, Willingness to make sensible use of emerging tools, including AI-assisted tools, Ability to work effectively in a multilingual and multicultural environment
• Eligibility: Citizen of a Member State of the EU and enjoy full rights as a citizen; have fulfilled any obligations imposed by applicable laws concerning military service; physically fit to perform the duties linked to the position; produce appropriate character references as to suitability for the performance of the duties; have passed an EPSO CAST in the relevant Function Group for this position

Selection process

The notice describes the following selection steps:

• Registration in EPSO CAST database
• Submission of CV and completed application form
• Interview with candidates selected from EPSO database

Contract and working arrangements

Contract duration: Contract Type 3b.

Hiring unit: Unit R3 - User Service Management for Corporate Financial and Accounting Systems, DG BUDG, Brussels.

Position details

Reference

EC/2026/BUDG/523592

Directorate-General

BUDG – Budget

Vacancy Notice

Download PDF

Last Verified

31 August 2026

Position overview

This is the official EU Careers listing for IT Business analyst at European Commission based in Brussels at the FGIV grade level (Contract Agent). The vacancy reference is EC/2026/BUDG/523592. It is hosted by BUDG – Budget, the Directorate-General responsible for this policy area. The role falls under the Communication domain.

Information and Communication Agent – IT user engagement

in DG BUDG of the European Commission

Job title: IT Business Analyst – SUMMA expert

Domain: Communication and Publication

Where : Unit R3 - „ User Service Management for Corporate Financial and Accounting Systems “, Brussels

Function Group : FG IV

Contract Type : 3b

Express your interest until : 18/09/2026 - 12.00 (Brussels time)

Unit R3 oversees the continuity and reliability of service for corporate financial and accounting

information systems, ensuring smooth operations, compliance, and high-quality data for all users

and stakeholders across the EU entities.

R3 performs the following activities:

1. User Support, Testing, and Deployment:

- Coordinates the alignment of solutions with financial and accounting rules and business

requirements to support budget implementation and financial processes, ensuring business

continuity.

- Provides support to the user community through two levels of assistance: the first line User

Experience Helpdesk and the second line Unified Service Management, aimed at resolving issues

efficiently with analysis and prioritization.

- Ensures continuity, user confidence, and acceptance by testing new releases and other

system changes and organizing their smooth deployment for the user community.

2. Access Management and Data Quality:

- Manages operational security, including user accounts, access rights, and workflows for

financial actors within the information systems. This also involves revising, monitoring, and

reporting on user activities to ensure compliance.

- Maintains as front office a defined set of operational master data that support users and

are essential for service continuity.

3. Training and Learning Resources:

- Provides modern learning tools to support confident system usage for both current and

future users. Organises training and updates learning resources to align with major changes,

preparing both new and existing users.

4. Communication, Community Engagement, and Onboarding:

- Engages and activates local solution and access management communities to enhance

local knowledge on upcoming changes and gather feedback on recent and future developments.

- Communication, outreach and user engagement around SUMMA and other IT-related (Reference: Call for interest EC/2026/BUDG/523592)

activities

- Coordinates the onboarding of entities onto SUMMA and manages Service Level

Agreements (SLAs) for entities using SUMMA.

Following the 2023 staff survey and Commission-wide awards, DG BUDG is recognised for its staff

engagement, quality of its Middle Management and greening efforts. Ensuring staff engagement

remains high on our agenda, which is why we are keen to provide support for career development,

specialised training and ensure smooth newcomers’ integration.

WE PROPOSE

DG BUDGET’s Unit R.3 is hiring an Information and Communication Agent (Contract Agent FG IV) to

support communication, outreach, training and user engagement around SUMMA, the EU Budget’s

central financial IT system, supporting over 14,000 users across the Commission, executive

agencies and other entities.

The continuous rollout of SUMMA, benefits realisation, migration to the Cloud, integration of

Artificial Intelligence and adaptations to the financial framework make SUMMA a dynamic and

evolving system. The day-to-day focus of the post is to help users make effective use of SUMMA,

particularly before and after major releases, new functionalities and other significant changes,

while developing an active user community.

The role combines strong communication skills with a fair understanding of IT-enabled business

and financial processes. It also contributes to high-level IT communication and other Directorate IT

topics where needed, making it particularly suited to candidates interested in working at the

intersection of IT, users and communication.

Key Responsibilities:

- Plan, prepare and coordinate communication around SUMMA releases, major changes,

onboarding activities, training and other milestones, before and after implementation.

- Explain clearly what is changing, why it is changing, its value and impact for users, and any

action required from them.

- Prepare or coordinate articles, newsletters, intranet content, presentations, promotional

material, user stories and material for IT events, demonstrations and information sessions.

- Develop and animate the community of SUMMA Local Coordinators, coordinating regular

exchanges, campaigns and activities that encourage participation, knowledge sharing and

ownership.

- Collect and synthesise feedback at community level and coordinate the handover of

detailed functional or technical issues to the responsible experts.

- Support strategic and high-level IT communication by preparing input, background material,

drafts, presentations and other communication products, working with relevant management

and expert teams.

- Help translate complex technical, functional and organisational information into concise

and audience-appropriate messages.

- Contribute, according to priorities and under the relevant steering, to communication on

other Directorate IT initiatives such as artificial intelligence, digital transformation, data and

analytics.

- Coordinate communication deliverables produced with external contractors, including (Reference: Call for interest EC/2026/BUDG/523592)

specialised communication and learning support, ensuring quality, coherence and fitness for

purpose.

- Maintain effective links between management, IT and functional experts, onboarding and

training colleagues, external support and user representatives.

WE LOOK FOR

We are looking for a strong communicator who is genuinely interested in technology and comfortable working with IT, functional and business experts. The successful candidate does not need to be a technical specialist, but must be able to understand the substance of digital systems and business-process changes and communicate it accurately and usefully to management and user

communities. The ideal candidate has:

A tertiary degree of at least 3 years in Information Technology, Economics or

Communication,

At least one year of professional experience in information and communication

technologies or IT-related activities.

At least one year of professional experience in education, training, learning or closely

related user-enablement activities.

Relevant professional experience in communication, publication, content development,

stakeholder engagement or user communication.

Excellent writing and editing skills in English, including the ability to produce concise

material for management and clear, engaging content for users.

Ability to understand technical and functional information and translate it into practical,

audience-appropriate communication.

Strong collaboration and interpersonal skills and a genuine team-player approach.

Good organisational and coordination skills, including the ability to work with multiple

contributors and external service providers.

Sound judgement, initiative, reliability and attention to quality.

Good working knowledge of common digital collaboration and content-production tools and

willingness to make sensible use of emerging tools, including AI-assisted tools.

Ability to work effectively in a multilingual and multicultural environment.

HOW TO EXPRESS YOUR INTEREST?

With a view to guaranteeing equal access to all, the Commission recruits from an open database of spontaneous applications. The present call for interests aims at helping the recruiters to identify potentially interested candidates within this database.

In practice, to express your interest, please follow the subsequent two steps:

1. If you are not registered yet in the open EPSO database, please do so at the following address: CAST Permanent . Please select under selection procedures for contract agent the

CAST permanent profile that best suits your education and experience. (Reference: Call for interest EC/2026/BUDG/523592)

2. You should send your documents in a single pdf in the following order: 1. your CV 2. completed application form. Please send these documents by the publication deadline to BUDG-MAILBOX-

[email protected] indicating the call for interest reference EC/2026/BUDG/523592 in the

subject.

No applications will be accepted after the publication deadline. (Reference: Call for interest EC/2026/BUDG/523592)

ANNEX

1. Selection

 Am I eligible to apply?

You must meet the following eligibility criteria when you validate your application :

Our rules provide that you can only be recruited as a contract agent at the European Commission if you:

General criteria:

- Are a citizen of a Member State of the EU and enjoy full rights as a citizen;

- Have fulfilled any obligations imposed by applicable laws concerning military service;

- Are physically fit to perform the duties linked to the position;

- Produce the appropriate character references as to suitability for the performance of the duties.

- Have passed an EPSO CAST in the relevant Function Group for this position. At the stage of the application, it is sufficient to be registered in the EPSO CAST data base.

Qualifications:

(a) Have a level of education which corresponds to completed university studies of at least three years attested by a diploma.

Only qualifications issued or recognised as equivalent by EU Member State authorities (e.g. by the Ministry of Education) will be accepted.

Languages:

- have a thorough knowledge (minimum level C1) of one of the 24 official languages of the EU 2

- AND have a satisfactory knowledge (minimum level B2) 3 of a second official language of the EU, to the extent necessary for the performance of the duties.

 What about the selection steps?

The selecting unit chooses from the EPSO database 4 candidates with the appropriate profile and

invites them to an interview.

Salary at this grade

Basic monthly salary at FGIV runs from €4,449 (step 1) to €5,034 (top step), giving an annual range of roughly €53,388 to €60,408 before tax and allowances. Steps increase automatically every two years; the figures here are taken from the salary grid in the EU Staff Regulations.

Eligible staff posted away from their country of nationality also receive an expatriation allowance worth 16% of basic salary (around €712 per month at step 1 of FGIV) together with household, dependent-child, and education allowances where applicable. Take-home pay is then adjusted by the country correction coefficient for Brussels. For a worked example see our correction coefficients guide and the EU salaries overview.

Application timeline

This vacancy was first listed on 31 August 2026, today.

The application deadline is 18 September 2026, 17 days from today. Late applications are not accepted, so submit through the official EU Careers portal well in advance.

Last verified against the EU Careers feed on 31 August 2026.

Where to learn more

For full responsibilities, requirements, and career progression at FGIV see our FGIV grade page; for headcount, mission, and other open vacancies at European Commission see the European Commission institution page; for the cost of living, correction coefficient, and other postings in Brussels see our Brussels location page; for related vacancies in the Communication field browse our Communication domain page.

New to EU careers? Our beginner's guide walks through entry routes, EPSO competitions, and what to prepare. For application logistics see application tips and EPSO competitions.