Senior Agent – Facilities Contracts Administration - European Union Agency for Law Enforcement Cooperation (FGIV, The Hague)

About this position

The summary below is published by European Union Agency for Law Enforcement Cooperation on the official vacancy notice. Our own analysis — salary realism, comparable openings, career trajectory, language profile — follows further down the page.

Position details

Reference

Europol/2026/CA/FGIV/185

Vacancy Notice

Download PDF

Last Verified

24 July 2026

Position overview

This is the official EU Careers listing for Senior Agent – Facilities Contracts Administration at Europol based in The Hague at the FGIV grade level (Contract Agent). The vacancy reference is Europol/2026/CA/FGIV/185. The role falls under the Procurement And Contract Management domain.

_This selection procedure is intended to establish a reserve list of successful candidates. It is envisaged to start using the reserve list Q3/Q4 of 2026._

_Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so._

1. Organisational context

Organisational setting:

The post of Senior Agent – Facilities Contracts Administration is located in the Security and Facilities Services Team, Security Risk Management & Services Unit, Corporate Security Department, Governance Directorate.

The Governance Directorate is responsible for supporting and assisting Europol Management and the rest of the organisation by providing advice and maintaining strategic links with relevant EU bodies and law enforcement agencies of the Member States. Maintaining close cooperation with other directorates, particularly on key corporate matters and monitor business planning and performance management, are also among the Directorate’s task. Additionally, the Governance Directorate is responsible for ensuring Europol’s physical and information security and business continuity. The Governance Directorate comprises of two Departments, Institutional and Legal Affairs and Corporate Security.

The Corporate Security Department establishes all security measures required to protect the persons present at Europol, the Europol buildings, together with its installations and all Europol information, and to ensure the safe and continual operational functioning of Europol. Furthermore, the Department handles the integral management (planning and monitoring) and realization of housing services and resources.

The Security Risk Management & Services Unit integrates a broad set of services delivered across the organisation, with the primary aim of protecting information assets, strengthening organisational resilience, managing crisis situations, providing risk-based assessments and guidance to relevant stakeholders. Additionally, the unit manages facilities services that are directly connected to its security and risk management mission.

The Security and Facilities Services Team ensures the effective maintenance and operation of all Europol premises, while providing logistical support to staff and organisational support for internal and external events. The team delivers a range of essential facilities services, including building and infrastructure management, logistical oversight of Europol’s non-ICT assets, catering and reception services, conference and meeting support as well as travel and postal services.

Purpose of the post:

The Senior Agent – Facilities Contracts Administration is responsible for the effective administration, technical oversight and performance management of Europol's facilities management contracts, with primary focus on hard services, ensuring the safe, reliable and uninterrupted operation of the organisation's building engineering systems and technical infrastructure.

The incumbent provides technical and contractual oversight of maintenance activities related to electrical, mechanical and building services systems, supporting the lifecycle management of critical building assets.

Reporting lines:

The incumbent reports to the Head of the Security and Facilities Services Team.

Job environment:

This position might require participation in a shift system including weekends and nights as well as on-call duty.

2. Functions and duties

The incumbent carries out the following main functions and duties:

* Manage contracts relating to hard facilities services, ensuring the effective contract administration for the operation, inspection and maintenance of building engineering systems and technical infrastructure; * Coordinate contract-related activities and monitor contractor performance against contractual obligations, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), budgets, compliance requirements and technical quality standards; * Monitor preventive and corrective maintenance activities for electrical, mechanical and building services installations, ensuring compliance with applicable regulations, engineering standards and operational requirements; * Prepare contract performance reports, maintain accurate contract documentation ensuring contract compliance and consistency in contract management practices; * Provide technical guidance on the administration of the hard facility management contracts and support the continuous improvement of contract management practices; * Support the planning, commissioning and operational readiness of technical building systems for new and existing premises, coordinating contractors throughout project phases and ensuring successful handover of engineering services; * Liaise with internal stakeholders, engineering consultants, contractors and representatives of the Dutch Central Government Real Estate Agency (RVB) to ensure the effective delivery of hard facilities management services; * Support the Head of Team in contract-related decision-making, budget monitoring, financial planning and the annual budget planning process; * Perform any other duties in the area of competence as assigned by line management.

3. Requirements - Eligibility criteria

a. Candidates must

* Be a national of one of the Member States of the European Union and enjoy full rights as a citizen; * Have fulfilled any obligations imposed by the applicable laws on military service; * Produce appropriate character references as to his or her suitability for the performance of the duties; * Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) of the Conditions of Employment of Other Servants of the European Union (CEOS); * Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

b. Candidates must have

* A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is 3 years or more.

OR

* Professional training of an equivalent level, and after having completed the training, at least the number of years of relevant professional experience as indicated below:

Duration of professional training Additional professional experience required for equivalency

More than 6 months and up to 1 year 3 years

More than 1 year and up to 2 years 2 years

More than 2 years 1 year

4. Requirements - Selection criteria

a. Professional experience

Essential:

* Experience with integrated facilities service contracts and/or in collaboration with public-sector stakeholders or governmental property authorities; * Experience in hard facilities management, technical building services or engineering contract management; * Experience in the operation and maintenance of building engineering systems, including electrical, mechanical and HVAC installations; * Experience in monitoring contractor performance against contractual obligations, Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and compliance requirements; * Experience in budget monitoring and financial administration of facilities management contracts, preferably within a public-sector or comparable organisational environment.

Desirable:

* Experience in procuring hard facilities management services; * Experience with integrated facilities management in the context of a complex property portfolio (office buildings, international organisation or government premises); * Experience working with EU financial regulations.

b. Professional knowledge

Essential:

* Knowledge of hard facilities management principles and the operation of building engineering systems, including electrical, mechanical, HVAC and building automation systems; * Knowledge of contract management methodologies, including contractor performance monitoring through SLAs and KPIs; * Knowledge of maintenance planning, asset lifecycle management and technical compliance for building infrastructure; * Knowledge of budgeting, financial planning and contract administration within a public-sector or comparable organisational environment.

Desirable:

* Professional certification in contract management, e.g. Certified Professional Contracts Manager (CPCM) or equivalent; * Knowledge of the Dutch language (at least A2 level).

c. General competencies

Essential:

_Communicating:_

* Very good communication skills in English, both orally and in writing; * Very good drafting skills and attention to detail.

_Analysing & problem solving:_

* Keen eye for detail with the ability to maintain standards of accuracy under pressure of tight deadlines; * Strong analytical and problem-solving skills including the ability to anticipate potential problems, determine and implement solutions; * Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.

_Delivering quality and results:_

* High degree of commitment and flexibility; * High level of customer and service-orientation.

_Prioritising and organising:_

* Good administrative and organisational skills.

_Resilience:_

* Ability to work well under pressure, both independently and in a team; * Very good interpersonal skills, including the ability to effectively liaise with other departments, groups and teams as well as with external partners.

_Living diversity_

* Ability to work effectively in an international and multi-cultural environment.

5. Selection procedure

**All applications for

Salary at this grade

Basic monthly salary at FGIV runs from €4,449 (step 1) to €5,034 (top step), giving an annual range of roughly €53,388 to €60,408 before tax and allowances. Steps increase automatically every two years; the figures here are taken from the salary grid in the EU Staff Regulations.

Eligible staff posted away from their country of nationality also receive an expatriation allowance worth 16% of basic salary (around €712 per month at step 1 of FGIV) together with household, dependent-child, and education allowances where applicable. Take-home pay is then adjusted by the country correction coefficient for The Hague. For a worked example see our correction coefficients guide and the EU salaries overview.

Application timeline

This vacancy was first listed on 22 July 2026, 4 days ago.

The application deadline is 14 August 2026, 17 days from today. Late applications are not accepted, so submit through the official EU Careers portal well in advance.

Last verified against the EU Careers feed on 24 July 2026 (2 days ago).

Where to learn more

For full responsibilities, requirements, and career progression at FGIV see our FGIV grade page; for headcount, mission, and other open vacancies at Europol see the Europol institution page; for the cost of living, correction coefficient, and other postings in The Hague see our The Hague location page; for related vacancies in the Procurement And Contract Management field browse our Procurement And Contract Management domain page.

New to EU careers? Our beginner's guide walks through entry routes, EPSO competitions, and what to prepare. For application logistics see application tips and EPSO competitions.