Expert on Consumer Protection - European Insurance and Occupational Pensions Authority (AD6, Frankfurt)

About this position

The summary below is published by European Insurance and Occupational Pensions Authority on the official vacancy notice. Our own analysis — salary realism, comparable openings, career trajectory, language profile — follows further down the page.

Key responsibilities

According to the vacancy notice, the role centres on the following duties:

• Drive forward EIOPA's policy agenda on conduct of business regulatory files, handling data in various formats including surveys
• Drive forward EIOPA's work on conduct of business supervision to ensure insurance and pension products deliver value for money
• Conduct market monitoring activities to identify and monitor risks using value for money benchmarks and retail risk indicators
• Assist in advising EIOPA's decision-making bodies in conduct of business regulation and supervision
• Provide technical advice to internal stakeholders and national supervisory authorities
• Liaise with internal and external stakeholders including EIOPA staff, Working Groups, Committees, and national supervisory authorities
• Work across the Consumer Protection Department and EIOPA as a whole
• Participate and represent EIOPA in different international fora

Are you eligible?

Check these requirements from the notice before investing time in an application:

• Education: Level of education corresponding to completed university studies, preferably in Economics, Actuarial Studies, Political Science, Law, or a related field attested by a diploma, when the normal period of university education is four years or more; or completed university studies in the same fields with a diploma and appropriate professional experience of at least one year, when the normal period of…
• Experience: At least three years of proven full-time professional experience in a field relevant for this position acquired after the required qualification
• Languages: Language of the Union (thoroug…), Language of the Union (satisfa…), English
• Key skills: Proven experience of drafting documents for decision making bodies, Proven experience and knowledge of conduct of business including financial innovation, Very good command of oral and written English including excellent drafting skills, Working knowledge of MS Office, in particular Word, Excel and PowerPoint
• Eligibility: Be a national of a Member State of the European Union, Norway, Iceland or Liechtenstein; be entitled to full rights as a citizen; have fulfilled any obligations imposed by applicable laws on military service; be physically fit to perform the duties linked to the post; provide a Police certificate confirming absence of any criminal record; pass medical examination

Contract and working arrangements

Hiring unit: Consumer Protection Department (Conduct of Business Policy Team or Conduct of Business Oversight Team).

Position details

Reference

202613TAAD6

Vacancy Notice

Download PDF

Last Verified

15 September 2026

Position overview

This is the official EU Careers listing for Expert on Consumer Protection at EIOPA based in Frankfurt at the AD6 grade level (Temporary Agent). The vacancy reference is 202613TAAD6. The role falls under the Consumer Protection domain.

The European Insurance and Occupational Pensions Authority (EIOPA) is an independent European Union Authority established on 1 January 2011 by Regulation (EU) No. 1094/2010 of the European Parliament and of the Council of 24 November 2010.

EIOPA is at the heart of insurance and occupational pensions in the EU.

Our mission is to contribute to a sound, effective and consistent level of regulation and supervision of insurance and occupational pensions sectors in Europe, and to promote transparency, simplicity and fairness in the market for consumer financial products or services across the internal market for the benefit of EU citizens. Through our activities we help protect insurance policyholders, pension scheme members, customers and consumers and other beneficiaries. We furthermore play a key role in supporting the stability of the financial system, transparency of financial markets and products, and we contribute to strengthening coordination among financial supervisors at the international level.

EIOPA is part of the European System of Financial Supervision (ESFS) which includes the European Banking Authority (EBA), the European Securities and Markets Authority (ESMA) and the European Systemic Risk Board (ESRB).

Further information on EIOPA is available on EIOPA’s website: https://www.eiopa.europa.eu/

As an European Union Authority, EIOPA is committed to fostering an inclusive and dynamic working environment, providing equal opportunities to all its employees and applicants. EIOPA is committed to ensuring gender equality and to preventing discrimination on any grounds. EIOPA actively welcomes applications from all qualified candidates from diverse backgrounds, across all abilities, without any distinction on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, marital status or family situation or sexual orientation.

Job Purpose

Major purpose

EIOPA is launching a call for candidates with the intention to create a reserve list of candidates. The successful candidate will be a member of EIOPA’s Consumer Protection Department, which consists of two teams a unit: the Conduct of Business Policy Team and the Conduct of Business Oversight Team and the Digital Transformation Unit.

The successful candidate will organisationally belong to one of the two teams, and the majority of tasks will pertain to the activities formally being part of the portfolio of that team. However, flexibility will be required so that some tasks will come from the other team sometimes in the form of joint projects.

As a member of the Conduct of Business Policy Team, the Expert will be expected to provide advice with regard to deliverables under the EU Retail Investment Strategy such as implementing measures relating to amendments of the Insurance Distribution Directive (IDD) and the Regulation on Key Information Documents for Packaged Retail and Insurance-based Investment Products (PRIIPs), either in the format of technical advice and technical standards to the European Commission, and EIOPA Guidelines. Policy work is also conducted, for instance, in relation to the follow-up to supervisory convergence work such as thematic reviews or mystery shopping. All activities are evidence-based with a view to ensuring smart regulation and supervisory standards.

As a member of the Conduct of Business Oversight Team, the Expert will be expected to work on new supervisory convergence, risk assessment and oversight tasks arising from the Retail Investment Strategy such as development of Union supervisory value for money benchmarks, monitoring the use of national value for money benchmarks, participating in Cross-Border Collaboration Platforms of national competent authorities (NCAs) or Joint Onsite Inspections together with other NCAs concerned in the home or host Member State. While the Expert in the longer text is expected to focus on Oversight work arising from the Retail Investment Strategy, in an initial phase the Expert may also be tasked to support the Conduct of Business Policy Team in providing advice with regard to the specific policy deliverables envisaged under the EU Retail Investment Strategy.

Main Responsibilities

- As part of the Conduct of Business Policy Team, driving forward EIOPA’s policy agenda on conduct of business regulatory files, based on handling data in various formats including by means of surveys to relevant stakeholders. Deliverables will be in the form of technical advice, technical standards, reports, opinions, guidelines or best practice reports. - As part of the Conduct of Business Oversight Team, driving forward EIOPA’s work on conduct of business supervision to ensure that insurance and pension products deliver value for money for consumers across the EU. This is done through market monitoring activities to identify and monitor risks in the market, using tools such as EIOPA’s value for money benchmarks and retail risk indicators, consumer reports and surveys, thematic reviews and mystery shopping; - Assisting in advising EIOPA’s decision-making bodies in the field of conduct of business regulation and supervision; - Within own areas of expertise, contributing technical advice to internal stakeholders and national supervisory authorities; - Liaising with internal and external stakeholders (EIOPA staff members, EIOPA Working Groups and Committees, national supervisory authorities and industry); - Working across the Consumer Protection Department and EIOPA as a whole; - Participating and representing EIOPA in different international fora; - Any other tasks as required.

Eligibility Criteria

- Thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union; - Be a national of a Member State of the European Union, Norway, Iceland or Liechtenstein; - Be entitled to their full rights as a citizen; - Have fulfilled any obligations imposed by the applicable laws on military service; - Be physically fit to perform the duties linked to the post.

- * *

Prior to the appointment, the successful candidate will be asked to provide a Police certificate confirming the absence of any criminal record.

Before being engaged, a candidate shall be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that he fulfils the requirements of Article 12 (2)(d) of the Conditions of Employment of Other Servants of the European Communities.

Essential Skills and Knowledge

- Qualification:

a) a level of education which corresponds to completed university studies, preferably in Economics, Actuarial Studies, Political Science, Law, or a related field attested by a diploma, when the normal period of university education is four years or more; or

b) a level of education which corresponds to completed university studies, preferably in Economics, Actuarial Studies, Political Science, Law, or a related field attested by a diploma and appropriate professional experience of at least one year, when the normal period of university education is at least three years.

- Have at least three years of proven full-time professional experience in a field relevant for this position acquired after the qualification required under a) or b) above;

Note: Your professional experience will be counted from the time you obtained the certificate or diploma required for admission to the selection procedure. Part-time work will be taken into account in proportion to the stated percentage in relation to full-time work. In case of internship, only paid internship is considered. In case of a doctorate/PhD 50% of the actual duration of the studies will be taken into account as professional experience, subject to an upper limit of three years, on the condition that the candidate was paid during the period of his/her PhD studies, the PhD studies have been completed and a diploma was awarded.

- Proven experience of drafting documents for decision making bodies; - Proven experience and knowledge of conduct of business including financial innovation; - Very good command of oral and written English including excellent drafting skills; - Working knowledge of MS Office, in particular Word, Excel and PowerPoint.

Desirable Skills and Knowledge

- Proven work experience in a multicultural environment; - Work experience in a public institution or a trade association e.g. an Industry or Consumer association, dealing with consumer protection policy issues relating to retail financial services; - Work experience in the insurance and/or pensions industry, particularly in the area of product development; - Work experience in financial conduct of business regulation or supervision; - Proven experience in using EIOPA’s supervisory tools either envisaged in EIOPA’s Founding Regulation or developed by EIOPA; - Knowledge of EU financial services law, in particular familiarity with EU Directives in the insurance and pensions sectors. - Knowledge of a third EU language.

Salary at this grade

Basic monthly salary at AD6 runs from €6,961 (step 1) to €7,876 (top step), giving an annual range of roughly €83,532 to €94,512 before tax and allowances. Steps increase automatically every two years; the figures here are taken from the salary grid in the EU Staff Regulations.

Eligible staff posted away from their country of nationality also receive an expatriation allowance worth 16% of basic salary (around €1,114 per month at step 1 of AD6) together with household, dependent-child, and education allowances where applicable. Take-home pay is then adjusted by the country correction coefficient for Frankfurt. For a worked example see our correction coefficients guide and the EU salaries overview.

Application timeline

This vacancy was first listed on 7 September 2026, 8 days ago.

The application deadline is 28 September 2026, 11 days from today. Late applications are not accepted, so submit through the official EU Careers portal well in advance.

Last verified against the EU Careers feed on 15 September 2026.

Where to learn more

For full responsibilities, requirements, and career progression at AD6 see our AD6 grade page; for headcount, mission, and other open vacancies at EIOPA see the EIOPA institution page; for the cost of living, correction coefficient, and other postings in Frankfurt see our Frankfurt location page; for related vacancies in the Consumer Protection field browse our Consumer Protection domain page.

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