Audio-Visual Solutions Specialist - European University Institute (FGIII, Florence)

About this position

The summary below is published by European University Institute on the official vacancy notice. Our own analysis — salary realism, comparable openings, career trajectory, language profile — follows further down the page.

Key responsibilities

According to the vacancy notice, the role centres on the following duties:

• Provide technical advice on A/V solutions and recommend service enhancements and technological upgrades
• Monitor industry developments and emerging audiovisual technologies
• Act as primary point of contact for audiovisual matters
• Build relationships with academic, professional staff and external stakeholders
• Support end users in effective use of audiovisual and collaboration tools
• Work closely with outsourced A/V technicians, planning and executing day-to-day activities
• Contribute to budget planning, procurement activities and tender procedures
• Supervise installation, configuration, maintenance and lifecycle management of audiovisual equipment and software

Are you eligible?

Check these requirements from the notice before investing time in an application:

• Education: A level of post-secondary education attested by a diploma, or a level of secondary education attested by a diploma giving access to higher education
• Experience: Appropriate professional experience of at least three years (if secondary education diploma)
• Languages: An official language of the European Un… (thoroug…), Another official language of the Europe… (satisfa…)
• Key skills: Problem solving, Stakeholder orientation, Change management, Creativity and Innovation, Resilience, Building trust, Project and task management, Knowledge – IT, Ethics and integrity, Working in a multicultural environment
• Eligibility: Being a national of a Member State of the European Union; Enjoying full rights as a citizen attested by a recent extract from judicial records and/or certificate of good conduct; Having fulfilled any obligations imposed by the laws on military service; Being physically fit to perform the duties

Selection process

The notice describes the following selection steps:

• Selection procedure based on qualifications and tests
• Written test
• Interview

Contract and working arrangements

Hiring unit: Information and Communication Technology (ICT) Service.

Position details

Reference

ICT.5.2026

Last Verified

16 September 2026

Position overview

This is the official EU Careers listing for Audio-Visual Solutions Specialist at EUI based in Florence at the FGIII grade level. The vacancy reference is ICT.5.2026.

1

VACANCY NOTICE V/AD/ICT/5/2026

The European University Institute (EUI), based in Florence , Italy

is organising a selection procedure based on qualifications and tests

to draw up a reserve list 1 for the post of

Audio-Visual Solutions Specialist

in the Information and Communication Technology (ICT) Service

(Contract agent post, type 3a CEOS, FG III 2)

The European University Institute (EUI), founded in 1972 and located in Florence, Italy,

is a treaty-based post-graduate institution dedicated to advanced research and training

with a unique European focus.

We are looking for an experienced Audio-Visual Solutions Specialist to play a key role in

supporting teaching, research, conferences, and institutional events through high-quality and

customer-focused audiovisual services.

Who We Are

The European University Institute (EUI) at a glance:

 an international organisation set up in 1972;

 a research university focusing exclusively on post-graduate, doctoral and post-doctoral studies,

and advanced research ;

 located in the hills overlooking the city of Florence, Italy.

The Institute also hosts the Historical Archives of the European Union.

Learn more about the European University Institute.

Our Service

The EUI Information and Communication Technology (ICT) Service powers the

Institute’s digital foundation, enabling excellence in research, teaching, and administration. It delivers secure, innovative, and high-performance technologies that keep the EUI community connected—on campus and across the world.

From advanced communication systems to flexible application support, ICT provides the digital tools that allow people to work, learn, and collaborate effectively. Its teams manage identity and access services, run the central Helpdesk, and support an ecosystem of learning

1 The reserve list may be used to fill similar vacant future positions in other units of the European University Institute. Cf. President’s decision No 15/2021of 27 April 2021 laying down a procedure for the use of reserve lists . 2 Cf. Annex II

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technologies, audiovisual environments, enterprise platforms, integrations, and campus-wide networks. ICT safeguards the Institute’s digital assets through rigorous security, resilient infrastructure, and strong governance, ensuring smooth and reliable operations every day.

The ICT Service brings together highly skilled professionals dedicated to delivering forward-looking digital solutions. Organised into expert sectors, Systems and Networking, Web Unit, User Support, and Administrative Systems, supported by a Resources Management team and strengthened by specialised external partners, ICT is committed to providing a modern, accessible, and future-ready digital experience for the entire EUI community.

Your Key Responsibilities

Working within the ICT Service and reporting to the Head of Sector, User Support, the Audio-Visual (A/V) Solutions Specialist acts as the Institute's audiovisual specialist, supporting the smooth delivery, maintenance, and continuous improvement of audiovisual services and technologies across the European University Institute.

Working alongside a small team of outsourced A/V technicians, and liaising very closely with the A/V coordinator, the Specialist oversees all technical aspects of events, meetings and conferences, providing end-to-end support for in-person, hybrid and online activities while ensuring high-quality, reliable, innovative, and user-friendly audiovisual solutions for the EUI’s community.

The main responsibilities of the role include:

Technical Expertise and Service Improvement

As the Institute’s subject matter specialist in audiovisual technologies, the A/V Solutions Specialist provides technical advice on A/V solutions, monitors industry developments and emerging technologies, and recommends service enhancements and technological upgrades. The role contributes to the continuous improvement of support strategies, procedures and policies, helping to ensure efficient, reliable, and user-focused service delivery.

Stakeholder Engagement and User Support

Acting as the primary point of contact for audiovisual matters, the Specialist builds effective relationships with academic, professional staff and external stakeholders. The role requires translating technical information into clear and accessible guidance, supporting end users in the effective use of audiovisual and collaboration tools, and ensuring that audiovisual services meet the needs of the Institute’s community.

Activity Coordination and Resource Management

The A/V Solutions Specialist works closely with outsourced staff, planning and executing day-to-day activities, distributing tasks and providing guidance and coaching where required. The role also contributes to budget planning, procurement activities and tender procedures, supporting the efficient allocation of resources and the development of technical specifications for A/V-related purchases and contracts.

Infrastructure Management and Operational Support

The Specialist is supervising the installation, configuration, maintenance and lifecycle management of audiovisual equipment, software and related services. This includes monitoring 3

system performance, troubleshooting technical issues, coordinating repairs and maintenance activities, maintaining equipment inventories, and ensuring the reliability and availability of A/V infrastructure across the Institute.

Administrative Coordination and Project Support

The role involves managing and prioritising support requests through the Institute’s ticketing system, coordinating with external suppliers and service providers, contributing to ICT communications and user documentation, and participating in working groups and special projects. The Specialist also supports the delivery of broader ICT initiatives and performs other related duties as required.

Your Key Competencies

All staff at the EUI share the following competencies:

- Ethics and integrity

- Working in a multicultural environment

- Accountability

- Delivering quality and results

Competencies specific to the role include the following:

- Problem solving

- Stakeholder orientation

- Change management

- Creativity and Innovation

- Resilience

- Building trust

- Project and task management

- Knowledge – IT (cf. selection criteria)

The competencies mentioned above may be assessed at the written test and/or interview stage.

Read more on EUI Competency Framework

What We Offer

- A vital role in creating a conducive environment for scholars in Europe’s research university with a focus on master’s, doctoral and post-doctoral studies in the social sciences and humanities;

- The opportunity to join a truly multicultural community of more than 1000 academics and professionals at all career stages of approximately 85 different nationalities working on

the future of the European project;

- The commitment to a genuine culture of equality, diversity and inclusiveness, and to attracting, encouraging and retaining a diverse and highly qualified workforce;

- A world-class research library, the Historical Archives of the European Union, and many other excellent research facilities;

- Language courses and soft skills training opportunities;

- Access to all EUI facilities: library, crèche, cafeteria, gym, participation in seminars and workshops; 4

- A competitive salary package including health and pension plan;

- A healthy work-life balance in a family-friendly environment.

Read more on Work and Life of EUI Staff .

How To Apply

Applications must be submitted electronically using the AD/ICT/5/2026 online application form available at Open competitions for administrative posts • European University Institute

CLOSING DATE FOR APPLICATIONS:

WEDNESDAY, 7 th OCTOBER 2026 at 23:59 CEST

Before completing the online application form you are invited to read ANNEXES I &

II that represent an integral part of this vacancy notice.

Annex I – Eligibility and Selection Criteria

ELIGIBILITY CRITERIA

On the closing date for online applications, you must fulfil all the following general

and specific conditions:

1. General conditions

- Being a national of a Member State of the European Union;

- Enjoying full rights as a citizen attested by a recent extract from judicial records and/or certificate of good conduct proving no previous conviction for a criminal or administrative offence that could call into question his/her suitability for performing the duties of the post;

- Having fulfilled any obligations imposed by the laws on military service;

- Being physically fit to perform the duties. 3

2. Specific conditions

2.1. Education (Qualifications)

- A level of post-secondary education attested by a diploma, or

- A level of secondary education attested by a diploma giving access to higher education, and appropriate professional experience of at least three years.

Only diplomas and certificates that have been awarded in EU Member States, or that are the subject of equivalence certificates issued by authorities in the Member States by the deadline for applications, shall be taken into consideration. If your diploma was issued outside the

3As a condition for the engagement, the successful candidate shall be medically examined in order for the EUI to prove that they fulfil the requirement of Article 12(2)(d) of the Conditions of Employment of Other Servants .

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EU, please indicate in your application that you hold an equivalence certificate (NARIC ‘statement of comparability’); otherwise, your application will be deemed ineligible. 4

2.2 Knowledge of Languages 5

- Main language: have a thorough knowledge of one official language of the European Union; and

- Second language: a satisfactory knowledge of another official language of the European Union to the extent necessary for the performance of the duties.

Salary at this grade

Basic monthly salary at FGIII runs from €3,476 (step 1) to €3,932 (top step), giving an annual range of roughly €41,712 to €47,184 before tax and allowances. Steps increase automatically every two years; the figures here are taken from the salary grid in the EU Staff Regulations.

Eligible staff posted away from their country of nationality also receive an expatriation allowance worth 16% of basic salary (around €556 per month at step 1 of FGIII) together with household, dependent-child, and education allowances where applicable. Take-home pay is then adjusted by the country correction coefficient for Florence. For a worked example see our correction coefficients guide and the EU salaries overview.

Application timeline

This vacancy was first listed on 7 September 2026, 9 days ago.

The application deadline is 7 October 2026, 19 days from today. Late applications are not accepted, so submit through the official EU Careers portal well in advance.

Last verified against the EU Careers feed on 16 September 2026.

Where to learn more

For full responsibilities, requirements, and career progression at FGIII see our FGIII grade page; for headcount, mission, and other open vacancies at EUI see the EUI institution page; for the cost of living, correction coefficient, and other postings in Florence see our Florence location page.

New to EU careers? Our beginner's guide walks through entry routes, EPSO competitions, and what to prepare. For application logistics see application tips and EPSO competitions.